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Case Studies

 

Case Studies2

 

Read first hand examples of how Drake has improved the People, Productivity and Performance of our Clients' businesses.

 

 

PASSENGER TRANSPORT SERVICES

A local council authority required a flexible workforce for their special needs passenger transport service.  In an industry which is governed by highly complex regulations, staff must be appropriately qualified. Drake provide an onsite Managed Service to oversee the management and ongoing training of the entire staff.

 

KEY SUCCESS POINTS:

 

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Cost Savings of over 50%

Over the past 4 years, Drake have reduced employment costs by over 50%

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99.7% End User Satisfaction Rate

Drake's management and training methods have improved the workforce, resulting in 99.7% satisfaction.

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Expansion of Clients' Business

A more flexible workforce and better utilisation of resources has enabled our client to expand their operations.


 

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END-TO-END PALLET PRODUCTION AND REFURBISHMENT

Drake operate as an onsite Managed Service for the entire operations of the palletising division of the world's largest glass bottle manufacturer, who faced a situation where their operating costs were disproportionately high compared to other non-core functions within their business.

 

KEY SUCCESS POINTS:

 

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Reduced Operating Costs by 22%

Within the first year alone, Drake reduced overall operating costs - saving £1million.

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Reduced Staff Costs by 14%

Improved workforce planning enabled a 25% reduction in the temporary headcount.

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Greater Visibility

Cloud-based technology allowed stakeholders to make better business decisions.


 

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PLASTIC COMPONENTS MANUFACTURER

For over 10 years Drake have been an integral business partner, providing dedicated onsite consultants across two sites to recruit, assess, train and manage all temporary staff - recruiting over 700 operatives in the past year alone.

 

KEY SUCCESS POINTS:

 

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Reduced Time to Hire

Drake's recruitment expertise reduced the time to hire from weeks to a matter of days.

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Workforce Training

Drake provides essential training & performance management, ensuring a highly productive workforce.

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HR Consulting

Providing additional HR expertise when needed -  allowing to keep their own HR department lean.

 

 

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ROLL-ON / ROLL-OFF PORT OPERATIONS

Drake provide and manage the entire workforce for the highly time-sensitive Ro/Ro facility based in London, and are responsible for loading and discharging cargo of up to 1,750 vehicles within a 24 hour period.

 

KEY SUCCESS POINTS:

 

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Quality

High standards of Drake workforce help maintain our clients reputation for quality.

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100% of Cargo Loaded  on Time

Effective workforce management ensures zero impact to shipping schedule.

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Partnership Expanded

Additional contracts awarded to Drake, based on high level of client satisfaction.


 

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LPG GAS BOTTLING

Our client faced an untenable situation with a highly unionised and inflexible workforce. Drake was able to apply our expertise in negotiation to vastly improve worker relations, and manage all aspects of their manual workforce onsite, across 6 UK sites.

 

KEY SUCCESS POINTS:

 

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Cost Savings

Drake produced significant savings of £2million within the first five years.

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Reduced Absences

Effective staff management has reduced to 2% - well below the national average.

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Increased Staff Retention

Improved worker relations and working conditions resulted in increased staff retention.

 


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COMPLETE PORTSIDE OPERATIONS

Drake implemented an onsite Managed Service - providing and managing the entire workforce on behalf of our client; including quayside, engineering and administrative staff, with an average headcount of 350 multi-skilled operatives.

 

KEY SUCCESS POINTS:

 

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Reduced Operating Costs

In the past 15 years, Drake have saved our client in excess of £10million in operating costs.

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Improved Industrial Relations

Drake's expertise in negotiating and liaising with unions resulted in zero industrial disputes.

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Health & Safety

Drake reduced annual reportable incidents from over 30 to less than 2.

 

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